![]() If the preceding lights are off or are colored orange or red, the router isn't working. If you have separate modem, you may also want to try unplugging your modem’s power cable and plugging it back in after a few seconds. The "Power," "WLAN," "Wireless," "Internet," "Send" and "Receive" LEDs - not all routers use the same status lights - should all be solid or flashing green or blue. The reboot process is simple on most routers unplug your router’s power cable, wait a few seconds, and then plug it back in. ![]() If the network status reads "Disconnected," the modem could be off or defective if the network status reads "Connected," but none of the computers can connect to the Internet, the router could be defective.Ĭheck the light-emitting diodes on the front of the router. Sign in to the device and then check the router for the connection status this can sometimes be found on the main page of router setup or on the Status or Router Status tab. Check the router itself for a default username and password or review the documentation included with the device to find the login details. Launch the Nighthawk app and log in with your NETGEAR account. Type this address into the address bar of a Web browser. Make sure that your mobile device is connected to your NETGEAR routers WiFi network. Type "ipconfig" into the terminal and then press "Enter" to see the network configuration for the local and wireless adapters.įind Wireless LAN Adapter Wireless Network Connection and then write down the default gateway. If the device connects without issue, the network card on the other workstation could be disabled or defective if other workstations still can't connect, the router could be bad.Ĭlick "Start," type "cmd" or "command prompt" into the search field and then press "Enter." Select the network, if available, and then click "Connect." If an error occurs when attempting to connect to the network, use another device to sign on to the hotspot.
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